Shoes For Crews Reviews

I ordered a pair of shoes off their website which ive done many times before it has been 15 years and I stand with their safety grip. The shoe i ordered stated to order the shoe 1/2 size SMALLER than your normal size. Well they dont carry 10 1/2 so i ordered my normal size and thought it was just be slightly too big but Thats not the case they are a 1/2 too small. I would of never ordered them if I knew this but because I didnt know i got a pair of shoes too small and dont care for my other options to chose from so i have to pay a restocking fee and lose my shipping money if I get a refund. If their website would have had the correct information I would of never ordered any shoes but now I have to pay for THEIR mistake and false info on their website.

I have had a pair of shoes on order for 4 months... through work. Apparently I have to wear these shoes on my department!
So, they finally arrived and I put them on for a couple of hours to get used to them. They are soooo wide my feet are sliding around inside them and 3 days later my knees and hips are still crippling me with pain. My first pair were just as bad, so I tried a different style this time. Not sure who exactly they are designed to fit, I haven't met a colleague yet that finds them comfortable!

Order shoes that were to tight and returned them for another pair that were wrong ones. Exchanged them for another pair and was told it was to late and they would not take them back or exchange them for the right ones. So i stuck with shoes that won't fit.

1st pair of shoes were ok given that I was able to purchase them directly through their vehicle selling shoes. However, the purchase I made via internet has been a complete cluster! Starting from them sending me a completely different shoe then what I had ordered! RIDICULOUS to say the least. Ever since the. I have had to return shoe at least three times. Finally, once I received the shoe I had originally ordered, water went through them. I specifically bought the model and made a price for waterproof and yet they are not! Customer service said I needed to "proof" they are not water proof and it will take 3-4 weeks. Again, RIDICULOUS!

Sign up with your email address and wait. This company with terrible customer service will proceed to send you discount codes that get higher every day. 10%, 15%, 20% and so on. In the business world once you start discounting products, that becomes the true value. Middle Eastern supervisor with a West Palm beach # was a complete piece of stuff! Never again!

I called to ask to return unused shoes 10 days outside of the company's normal return period. I explained tow them that my father-in-law had just passed away from COVID-19 after being in the hospital for two weeks, so returning a pair of shoes wasn't on the top of my to do list. I was told that there were no exceptions and that the shoes could not be returned.

This company has no compassion or care for anyone. I would go out of my way to avoid doing business with this company.

Terrible company. Terrible culture. Sad that this is a US company!

I had to exchange my shoes i used fat exchange lane they were to send my shoes as soon as the other ones were on way but other ones r already back at warehouse n my replacment shoe has still not been sent n they were in stock i will not be ordering from shoes for crews again

I ordered a pair of work shoes at the end of August. Due to Covid I was off work over a month. So I had no need to even open the shoes. Now I'm back to work, open the box and the shoes are too big.
I contacted this company, explained the situation and STILL they wouldn't " exchange " the work shoes... So I'm stuck with a pair of 75.00 work shoes
Piss poor customer service is what I call it

Waste of money. I ordered a pair of shoes that I needed quite immediately and they never even got to my door. Package never arrived, I checked 30 minutes after they supposedly got delivered and no package. FedEx was absolutely no help at all.

I was a fan until the last pair of shoes I ordered, on a job the gel insert busted and blistered my feet i contacted the company and they said no we basically don't care its normal wear, so normal wear is blisters from the gel wow. Don't buy their shoes.

Firstly, I did not get return form. I called to shoesforcrews. One of the employee sent me return label as I called them for return form or exchange form. I told him in detail that my shoes are very tight. I again called them. I told them i need return form. Then Tracy said write on the paper What do you want. Then I wrote on the paper clearly that I need no. 6.5 shoes instead of 6. They again sent me no. 6 shoes. I got after 2 months approximately. I ordered first time shoes in july. Today, I again called that I got wrong shoes. Then one of the employee said that we need to go through same process again. Seriously, I am very sad with such kind of service. I have wasted my money.
Hope you guys care for your next customers.

Thanks
Harmanjot Dhaliwal

I ordered my shoes and they were the wrong ones. So I had to send those back I kept calling to figure out when they would be delivered since it has been 3 months. They didn't have anything in the system on sending me my shoes everytime I called, then finally they sent them out 4 months later! And it's the wrong size! So I told them I'm done I just want my money back. They told me no that it's past the warranty time to do that! Hahah do they took 4 months to get my shoes to me and tell me I can't have my money back cuz the warranty is over that they did. And I still don't even have the correct size!